Subject: Gas line safety inspection concerns
We have been informed that some residents have expressed concerns regarding visits from field inspectors asking for access to homes and businesses in order to perform indoor gas safety line inspections. Some residents have also contacted their local police department.
On June 15th we announced that the company would begin a phased approach to resuming customer-facing work that was delayed due to the COVID-19 pandemic. The work will include indoor gas line safety inspections, which state regulations require the companies to complete. The inspections will assess the condition of the service line to detect gas leakage as well as check for corrosion on all exposed piping connected to the natural gas meter inside the homes and home or businesses. The inspection takes approximately 20 minutes to complete and it will not be necessary for customers to interact closely with our inspectors. As the postponed work resumes, we will continue to follow U.S. Centers for Disease Control and Prevention best practices and recommendations and adhere to all applicable state requirements and guidelines to keep customers and employees safe. Please note that the inspectors will have badges identifying them as NYSEG or RG&E employees and contractors.
I am attaching the press release that was sent on June 15th which addresses this and other face-to-face company interactions that the company is resuming. I am also including a press release that was sent on October 17, 2019 that provides greater detail about the required gas line work.
Finally, I’ve included template social media posts to use at your disposal, should you wish to post to help raise awareness of the inspections. RG&E and NYSEG will continue to share awareness posts on our social channels as well.
- Facebook: Please be advised that RG&E and NYSEG have resumed some customer-facing work that was delayed due to the COVID-19 pandemic. This work includes indoor gas line safety inspections, which state regulations require the companies to complete. All inspectors will have badges identifying them as NYSEG or RG&E employees and contractors and will follow CDC best practices and recommendations. Learn more at www.rge.com or www.nyseg.com.
- Twitter: Please be advised: RG&E and NYSEG have resumed some customer-facing work that was delayed by COVID-19, including indoor gas line safety inspections. All inspectors will have badges identifying them as NYSEG or RG&E employees and contractors. Learn more: www.rge.com or www.nyseg.com
Thank you in advance for sharing this information. Have a great weekend.
NYSEG / RG&E
89 East Avenue
Rochester NY 14649
NOTICE:The Lindley Town Board is holding a workshop regarding the Timber Harvesting Local Law of 2015 Wednesday July 15th at 7:00 pm at the Lindley Town Hall 637 CR 115 Lindley NY 14858.All interested parties are invited to attend. Megan Mathews Lindley Town Clerk.